Doing business in a time of Coronavirus/Covid-19, Supply Chain disruption and Business interruption - Potential impact on Businesses and Organisations
NOTE:
- This
is a developing situation. Accordingly, role players continue to react and markets continue to adjust to the emerging situation. The historical data,
facts and figures contained in this article were accurate at the time of
publication, but statistical figures and some facts can change over time
(e.g. share prices, mortality figures, etc). References below for further
reading.
- This article is part 2 in a 3-parts series:
- Part 1. What happened and how did we get here? (Word count: ±852)
- Part 2. How can
the current crisis affect commerce and industry? (Word count: ±1080)
- Part 3. What are the business priories – immediate and over the next few months? Coronavirus Business Continuity Planning(Word count: ±1675)
PART 2 – What is the potential impact on commerce
and industry?
The combined effects of Corona and the pretty much
simultaneous Oil war is severe for global industry and commerce:
- The
fall-out happened so fast that it simply was not on the radar of most
organisations. Even the BCI (Business Continuity Institute) Risk Ranking
(based on a survey done at the end of 2019) ranked non-occupational
disease (including Coronavirus) at position no 21 out of
the top 22 risks on their “2020 Risk and Threat Assessments” for the next
12 months.
- The global supply chain was destabilised on a previously unanticipated scale.
On the manufacturing side, being China, firstly by inability or delays in
shipping stock out, and subsequent factory closures, leading to unplanned
production stoppages and stock shortages.
- In
China itself, the shutdown had a hugely detrimental effect on the economy,
e.g. car sales for Feb 2020 fell by 81.7%. Manufacturers struggle to reopen – Apple’s manufacturer Foxconn anticipated to regain only 50% capacity by the end of February, and an estimated 80% capacity by the end of March.
- Large
international buyers who import from China usually buy enough stock to
carry them through the Chinese New Year’s holidays, but as a result of
delays in receiving stock, many factories are running out of stock due to
unexpected shortages. This, combined with the Corona-impact on
health-and-safety requirements force manufacturers to close temporarily
(think e.g. VW, Porsche, BMW, Ford, Chrysler PSA, Airbus), causing
further disruptions down the chain.
- International
Travel is severely being curtailed, and big passenger aeroplanes are grounded. Airports
typically were not built to offer long term storage as airport space is
typically at a premium. As a result, airlines are desperately seeking
affordable and safe long-term storage as
thousands of trips are being cancelled.
- Lastly,
on the consumer side, panic buying is putting further pressure on the
system due to unexpected volumes.
- This
all leading to hitherto unseen levels of interruption in the global supply
chain (Bullwhip effect + the Reverse Bullwhip effect) which may continue
for months to come before supply and demand stabilise again.
- Financial
markets around the world were hit hard in the fall-out, e.g. Nasdaq experienced the biggest single-week drop since the 2008 financial crisis, and US
equities suffered their worst fall since Black Monday in 1987.
The disruption of day-to-day life and the very
tragic human cost of the Corona/Covid-19 virus on families and communities is
severe. The combined effect of the aforementioned factors is causing havoc on
international financial markets on a global scale, and more so in emerging
economies such as South Africa. This impact may continue for the foreseeable
future. The World Economic Forum calls it an "economic earthquake", what some would
say is a perfect storm, and what others refer to as a Black Swan event - an
extremely rare event with severe consequences.
Consider the following cases:
- The
public education system in SA feeds more than 9 million disadvantaged school children daily. Extended school closures mean no food for many children
– a sad but direct impact on the most vulnerable in our society.
- SASOL
– the SA petrochemical giant caught up in the Oil war as collateral damage. Dropping international oil prices as well as overspend on their
Lake Charles project resulted in an initial one day drop of 46.5% in the share price. Followed by subsequent movements over the following days,
this cumulated in a +- 95 % drop since last year and loss of shareholder value down from R450 billion to ± R23 billion.
- A
South African wholesaler/distributor (who shall remain nameless), who
identified early 2020 (or thereabouts) as the perfect time for migrating
to a new operational IT system, as well as moving into new facilities.
Both activities at more or less the same time - What could go wrong,
right? Unforeseen issues with the system appear to have resulted in system driving picking glitches and order backlogs. This, in turn, caused significant business interruption, missed deadlines and furious customers,
culminating in certain reputational damage. All this before Corona kicked in.
Potential Business Impacts
These are but three real-life case-studies of what
has happened is happening and may continue to happen to businesses,
organisations and society in general in the foreseeable short-term. Effects
(specifically on commerce and industry) could include the following (in no
specific order):
- Panic
buying
- Capacity
constraints
- Inability
to service clients
- Suppliers
out of stock
- Unplanned
delays in receiving stock
- The
increased cost of operations
- Inability
to project demand accurately
- Inability
to project stock requirements
- Increased
working capital requirements
- Delayed
cashflow
- Increases
in debt repayment
- Unavailability
of spares
- 3rd
party credit risk
- Production
or service interruptions
- Customer
complaints
- SLA
breaches
- Contract
breaches
- Missed
deadlines
- Lost
customers
- Reputational
damage
- Inventory
previously considered as low-risk now being targeted by criminals (e.g.
Face masks) due to increased demand
- Security
of assets and IT systems/stock shrinkage
- Unusual
spikes in demand
- Stock-outs
resulting in missed sales
- Short
or incomplete deliveries
- Stock
stuck in transit or ports
- Production
stoppages
- Factory
shutdowns
- Store
closures
- Forced
changes in suppliers
- Forced
changes in raw materials
- Loss
of productivity
- Loss
of revenue
- Ineffective
crisis management
- Inability
to make executive decisions
- Inability
to process transactions
- Loss
of key staff
- Succession
plan gaps
- Absence/illness/quarantine
of Key Decision-Makers, Topic Matter Experts, General workforce,
Contractors, Service providers, Supplier reps / Key Contact Persons
- Inaccessibility
of facilities (e.g. Due to temporary area quarantine requirements)
While the business impacts vary from one company to
the next and between industries, business and industry will generally feel in
the impact of greater variability, increased uncertainty and more risk.
Potential Industries Affected
Industries affected off the top of my head include
(but are not necessarily limited to): Arts & Culture, Education,
Entertainment, Events, Food & Beverage, Gambling and Casinos, Healthcare,
Hospitality, Manufacturing, Retail, Finance, Banking, Transport, Logistics
& Supply Chain, Health, Safety & Security, Sports, Tourism. And further
sectors may be indirectly affected by a fall in consumer confidence or changing
consumption patterns such as Building & Construction, Energy, Property,
Investment, and Insurance. And possibly a couple of others too.
CONCLUSION
The fallout and contagion (both medically and
financially speaking) is material and pervasive. Very few businesses or
organisation will not be affected in some shape or form.
In the next post, we will consider potential steps
management can take in order to limit the effect on business or organisations.
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